Parking Services
Office of Parking & Commuter Services
Suite 447A
3401 Walnut Street
Philadelphia, PA 19104-6228
Email: parking@upenn.edu (For parking questions)
Email: commuter-services@upenn.edu (For commuting questions)
Telephone: 215-898-8667
Fax: 215-898-8667
Hours of Operation: 8:30 a.m. to 5 p.m. Mon.-Fri.
![Photo of Penn Sign and traffice](https://transportation.upenn.edu/sites/default/files/2024-05/general.jpg)
![Penn Shuttle](https://transportation.upenn.edu/sites/default/files/2024-04/large%20shuttle.jpg)
Penn Transit Services
Penn Transit is available 24 hours a day
215-898-7433 (RIDE)
transit@upenn.edu
Penn Transit Office
#6192 Pennovation Works
3401 Grays Ferry Avenue
Philadelphia, PA 19046-2701
Email: transit@upenn.edu
Telephone: 215-898-7433, Fax 215-573-4033
Additional Information
For questions specific to your account, please contact the vendor for assistance.
![Penn Medicine SEPTA stations](https://transportation.upenn.edu/sites/default/files/2024-04/SEPTA%20and%20bike.jpg)
Commuter Benefit through Jawnt
For questions about the Commuter Benefit Program , please contact Jawnt at: support@jawntpass.com. You can also call 267-762-2694, or 888-513-5935.
![Street Scene](https://transportation.upenn.edu/sites/default/files/2024-05/street%20scene.jpg)
Health Equity Commuter Card
For questions regarding the Commuter Card, please call Health Equity/ WageWorks at 1-877-924-3967 and follow the prompts.
![A SEPTA bus](https://transportation.upenn.edu/sites/default/files/2024-05/SEPTA%20small.jpg)
SEPTA KeyCard Assistance
Inquires about the SEPTA Key Card and the available transportation fare products may be directed to SEPTA Key Card Customer Service at 1-855-56-SEPTA (1-855-567-3782).